Welcome to Just Burel.
These General Terms and Conditions of Just Burel are intended to regulate the terms and conditions by which the Just Burel store, owned by Laura Maria Pereira da Silva, a natural person with NIF 191352110, headquartered at Rua Professor Augusto Nobre 323 R/C 4150 -119 Porto, henceforth “Just Burel” will be conducted.
Just Burel's service consists of making available and supplying a set of products and/or services, in order to allow the user, to whom the status of customer is attributed, to order and purchase online the products presented therein.
By using the Just Burel store, you fully accept and agree with all the parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access the Just Burel store.
If you do not accept, in whole or in part, any of the stipulated conditions, you must not make purchases at the Just Burel store.
If you access the Just Burel store, you are committing yourself and being responsible for respecting the conditions determined on this page and in the Privacy Policy.
The Just Burel store reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions for any changes or updates.
Product and pricing information
Just Burel informs customers about the characteristics, descriptions, images or videos of each product and/or service on each available page. Just Burel undertakes to make its products and/or services available clearly and to correct possible errors that may occur as soon as possible.
Just Burel concisely presents the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may apply.
Information about products, prices, content, images, videos, promotional campaigns and services can be updated and changed by Just Burel at any time.
Intellectual property
Just Burel is a registered online store, and the service provided is the responsibility of Laura Maria Pereira da Silva.
The content, domain, information present and made available on Just Burel are the property of Laura Maria Pereira da Silva or were granted to her, thus being protected by copyright and related rights. Any and all use, reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by Just Burel.
The customer undertakes to fully respect the aforementioned conditions and rights, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other laws applicable to the use of images, videos, content , etc., without the express approval of Just Burel. Just Burel cannot be held responsible for any misuse of such products.
Payment methods
Just Burel offers the following payment methods:
● Credit card
● ATM
● MBWay
● Paypal
● Bank Transfer
After the payment is completed, the Just Burel store will proceed with a standard verification, so that it is possible to process and send the order. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.
Purchase conditions at Just Burel
Product availability
All products and/or services available at the Just Burel store can be purchased, except in cases of shortages or stock limitations, as well as made-to-order products, whose availability may vary. The products may become unavailable without prior notice, but in these circumstances they will be duly identified at the Just Burel store.
In case the product is no longer available after the purchase has been completed, Just Burel undertakes to contact the customer, by telephone or email, as soon as possible in order to speed up the process with them.
Fees and taxes
At Just Burel, the prices shown are in euros, with the appropriate VAT and tax rates being applied in accordance with the law in force, which are already included in the price shown.
Order cancellation
The customer may cancel an order placed while it is being processed. You are requested to inform Just Burel through the following e-mail contact: info@justburel.com
If the cancellation request has been made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept it. Just Burel is not responsible for possible delays in handling order cancellations.
Just Burel reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical issues beyond Just Burel's control.
Free Resolution
The customer has the right to terminate the contract within a period of 14 (fourteen) days from the date of conclusion of the contract.
If the customer wishes to terminate the contract, he may do so by email: info@justburel.com
When terminating the contract within the legal period, in addition to returning the product, the customer must return any offers that accompany the main product. Just Burel must refund the amount paid within a maximum period of 14 days after receiving the returned order accompanied by the purchase invoice, proof of payment and return form.
The refund will be made through the same payment method used by the customer in the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.
Any refund procedure will be processed as provided for in the legislation in force in Decree Law n.º 24/2014.
Claims
The customer may submit a complaint regarding any question, act, information or service provided regarding the Just Burel store through the e-mail contact info@justburel.com or through the electronic Complaints Book available through the link: https://www. .livroreclamacoes.pt
disclaimer
When creating and using the account at Just Burel, the customer is responsible for maintaining the account, confidentiality and for all activity arising from his account.
When creating the user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.
Just Burel is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.
Just Burel is not responsible for possible damages, directly or indirectly related to the use, or inability to use, the products and/or services made available, as well as for any delay or unforeseen occurrence in the delivery of orders.
PERSONAL DATA PROCESSING
Please check the Privacy and Cookie Policy.
APPLICABLE LAW - JURISDICTION
This contract is subject to Portuguese law and legislation in force.
ODR - Consumer Dispute Resolution
Under Law No. 144/2015 of September 8, the Alternative Consumer Dispute Resolution Entities are listed below, which the consumer can contact in the event of a conflict, when purchasing products in the Just Burel online store.
Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC)
Universidade Nova de Lisboa - Faculdade de Direito
Campus de Campolide
1099-032 Lisboa
Centro de Informação de Consumo e Arbitragem do Porto (CICAP)
Rua Damião de Góis, n.º 31, Loja 6
4050-225 Porto
www.cicap.pt
